How to Make Selling Simple

Rocket ship blasting off.

Selling ain’t rocket science. Selling is simple, real simple. It’s surprising how complex we’ve made selling. We’ve forgotten what selling really is, overwhelming it with technology … even if some technology is convenient and useful. The danger with too much technology is that we can get confused and frustrated. We become data miners, process managers … Read more

4 Simple Ways to Rock Relationships

Image of red words relating to customer relationships on a tablet.

The past several months of COVID lock-downs have shown us just how valuable and meaningful our relationships really are … with family, friends, co-workers and, yes, our current and future customers. So how can we as sales leaders optimize our customer relationships to make them survive and thrive as we move forward? Here are 4 … Read more

Unlock Customer Empathy in 3 Simple Steps

Collage of words related to customer empathy

We hear a lot of chatter about showing customer empathy in selling. Tapping into customer emotions early is an important key to winning deals. When we make customer connections with empathy, we’ll identify problems more accurately and get to the right solutions faster. So what exactly is customer empathy? It’s simply the skill of understanding … Read more

Boost Customer Trust in 4 Simple Ways

Hand printing TRUST in capital letters

Looking for ways to boost trust with your customers? Try these 4 simple ways … and bring in more business at the same time. 1. Customer Experts Rock Our customers demand personalized experiences from us, not generic ones. To personalize the experience and meet them where they are, we’ll need to be experts at really … Read more

Simplify Your Sales Process

Complex maze with arrow cutting through it

Gene Hammett talks simplify your sales process. His “keep it simple” belief reflects ours so perfectly we wanted to share it here. 4 ways you can (and should) simplify your sales process. The other day, my office got a new coffeemaker. To replace our single-button machine, we’d chosen a top-of-the-line one. But after unboxing it, … Read more

The Most Important Sales Skill of All

Image of a closed metal lock on a leather case.

Geoffrey James’ ideas about the most important sales skill reflect ours so perfectly, we wanted to post it on our blog. The most important sales skill It doesn’t matter how good your product is. It doesn’t matter how smart your marketing is. It doesn’t matter how personable and knowledgeable you are. If you can’t close … Read more

Stick with Your Goal

Green sticky with

Goals are not a one-time thing…they’re an everyday thing. Are you finding it challenging to stick with your goal? How can you make sure you stick with your goal day after day and go on to achieve it? Try these quick tips. Crush Your Goals the Bite Size Way When you’re having difficulty, stop, back … Read more

3 Goal Tips from Lindsey Vonn

Collage showing Goals and To Do with multiple tasks listed

Many of us know Lindsey Vonn as a world famous Alpine ski racer. Now retired from formal competition, she competed for almost 20 years, winning numerous titles and medals along the way. In addition to her Olympic gold medal, she won 2 World Championship gold medals, and achieved a total of 81 wins in World … Read more

Crush Goals with the Right Actions

Yellow sticky note with

We can all crush our goals with the right actions. But taking Action on goals can often be the most challenging step in the 4 step goal process. Sometimes we need a little more help with the Act step to crush our goals with the right actions. Here’s the story of how one successful goal … Read more

Master Motivation

Green sticky with

Staying motivated and focused on work and work tasks can be challenging, especially during this unusual and unpredictable time. Try a few of these quick tips to master motivation and keep moving forward. Schedule Regular Breaks It’s not possible to keep the same level of motivation and energy throughout the day when you’re working non-stop. … Read more